Senior Salesforce Business Analyst - St. Jude Medical - Austin, TX

Senior Salesforce Business Analyst - St. Jude Medical - Austin, TX -

We’re looking for an skilled, Senior Salesforce Business Analyst to be a key member of the St. Jude Medical CRM Options staff and to be chargeable for figuring out and documenting the enterprise course of structure and consumer tales to be translated into Salesforce. The Senior Salesforce Business Analyst works with a number of ranges of the sales and marketing group to make sure supply of finish-to-finish options throughout a number of, cross-practical areas meet and exceed enterprise wants.

Every worker could make a distinction at St. Jude Medical and has the facility, both individually or as a staff, to affect the success of the corporate. We’re group-oriented, quick-paced and progressive. We worth individuals with nice concepts who companion with others each internally and externally to take motion and attain objectives.

Influence this position may have on St. Jude Medical:

• Works with assets throughout multi-practical groups to determine detailed consumer tales and enterprise necessities to help implementation of CRM options inside the scope of prioritized initiatives.




• Collaborates with a number of ranges of the sales, marketing and IT organizations to know their present enterprise points and ache factors; identifies the specified course of fashions and assists in designing the answer structure that may handle the problems and ache factors.




• Leads efforts to determine key enterprise priorities and consumer tales. Conduct enterprise course of move evaluation and answer design based mostly on business greatest practices.




• Ensures consistency of processes and knowledge high quality throughout all departments via steady coaching efforts.




• Companions with the technical architects to supply a technical specification for customized improvement and techniques integration necessities




• Participates in coaching design, documentation and supply efforts.




• Complies with U.S. Meals and Drug Administration (FDA) laws, different regulatory necessities, Firm insurance policies, working procedures, processes, and process assignments. Maintains constructive and cooperative communications and collaboration with all ranges of staff, clients, contractors, and distributors.




• Performs different associated duties and obligations, now and again, as assigned.

Your expertise(s), schooling and information will additional broaden St. Jude Medical’s market success:

• Bachelor’s Diploma in Pc Science, Software program Engineering, MIS most popular or equal expertise




• 5+ years of related expertise in knowledgeable providers, sales or buyer help operations position




• three+ years of Salesforce expertise




• Vital enterprise evaluation consulting or Enterprise Structure expertise and at the least three further years of Answer Architect expertise




• Robust written and oral communication, negotiation, interplay management, and presentation expertise are required




• Should work independently in complicated quick paced surroundings to make sure high quality and timeliness of system info




• In-depth understanding of the capabilities and constraints of the Salesforce CRM software coupled with strong understanding of the associated enterprise processes (Gross sales, Advertising, Buyer Help, Skilled Providers)




• Capacity to develop efficient working relationships with enterprise companions, enterprise architects and challenge workforce companions to resolve points and drive work to completion
  Robust information of SDLC and Agile (Scrum) challenge methodologies




• Means to work in a extremely matrixed and geographically numerous enterprise surroundings




• Capability to work inside a workforce and as a person contributor in a quick-paced, altering surroundings




• Potential to leverage and/or interact others to perform tasks.




• Robust verbal and written communications with means to successfully talk at a number of ranges within the group




• Robust enterprise and technical aptitude with an angle to unravel complicated issues




• Multitasks, prioritizes and meets deadlines in well timed method




• Robust organizational and comply with-up expertise, in addition to consideration to element




• Capacity to journey roughly 10%, together with internationally




• Means to take care of common and predictable attendance

Your most popular qualifications and schooling:

• Expertise working in a broader enterprise/cross-division enterprise unit mannequin




• Admin Certifications or SFDC Certifications akin to Gross sales Cloud or Service Cloud

SUBMIT YOUR CV HERE

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