Description The Director, Business Relationship Management – Commercial Provider Relationship/Nationwide Accounts/EDI/B2B (BRM), serves as the first liaison with the Commercial group within the space of Provider Relationship/Nationwide Accounts/EDI/B2 features for the aim of enterprise/IT technique improvement, answer discovery, service management, danger management and relationship management. This particular person additionally serves because the enterprise relationship linkage between the Commercial group within the areas of Provider Relationship, Nationwide/Chain Accounts & Class Management, Digital Knowledge Interchange, and numerous B2B initiatives with provider companions and exterior clients and IT at a senior management degree and offers extremely-valued strategic consulting help and steerage of key IT initiatives. This position makes the appropriate connections between the strategy to the corporate’s suppliers and the strategy to nationwide accounts and works to offer IT options that allow applicable management and determination-making round each. This consists of speaking selections, priorities and related undertaking info to applicable ranges of employees relating to enterprise associate requests, tasks and initiatives. This particular person proactively shares information of know-how dangers and alternatives to construct aggressive benefit and enhance effectivity of the Commercial group all through the Provider Relationship, Nationwide Accounts, and EDI features, and in addition ensures using applicable applied sciences to drive enterprise efficiency. This position proactively serves as a trusted advisor, and is the first level of contact from IT for the Commercial enterprise line executives, managers and key contacts within the Provider Relationship and Nationwide Accounts areas, in addition to EDI and different B2B initiatives, not together with e-commerce, and represents IT providers and capabilities as a single level of contact. The BRM maintains a “Southern view” whereas nonetheless serving the Commercial group within the Provider Relationship and Nationwide Accounts features as assigned. This place supplies help in delivering know-how services to make sure the Commercial group’s Provider Relationship and Nationwide Accounts features’ enterprise satisfaction. This position focuses on strategic initiatives and plans, and is proactive, anticipatory and driving in nature to offer vital worth to the Commercial group’s Provider Relationship and Nationwide Accounts features. This particular person facilitates the planning and execution of enterprise modifications via using know-how, and performs a lead position in enabling the Commercial group’s Provider Relationship and Nationwide Accounts features to realize their aims via the efficient use of know-how. The BRM additionally works intently with IT Governance & Operations on strategic planning and governance and acts as a Program Supervisor, driving the top-to-finish supply of strategic tasks which might be accepted and funded. This consists of guiding complicated Provider Relationship and Nationwide Accounts tasks for the Commercial group from inception by way of supply and help, working in shut partnership with IT and enterprise leaders, together with venture, program, and government sponsors, all IT teams, in addition to different leaders inside the Provider Relationship and Nationwide Accounts features and IT. Core Job Necessities: · Robust management expertise · Proactive, anticipatory and driving in nature so as to add worth to Southern’s enterprise general, and to the Commercial group’s Provider Relationship and Nationwide Accounts features and enabling EDI and different B2B initiatives via IT · Robust mentoring and training expertise, demonstrated in constructing expertise inside a corporation · Broad and in-depth information (or means to realize this data) of Southern’s Commercial group’s Provider Relationship and Nationwide Accounts operations and actions · Capability to conceive of and outline complicated IT answer efforts to realize desired enterprise outcomes · Means to develop a deep understanding of Southern providers, divisions, market focus, and the aggressive panorama · Means to elucidate complicated info know-how topics in enterprise English to non-technical audiences · Means to create and monitor budgets and allocate assets successfully for max efficiency · Means to affect senior IT and enterprise leaders inside the Commercial group’s Provider Relationship and Nationwide Accounts features · Able to offering management, creativity, and choice help relative to info know-how used to allow the execution of enterprise plans within the Commercial group’s Provider Relationship and Nationwide Accounts features · Wonderful written and verbal communication expertise · Robust group participant with willingness to collaborate · Robust analytical and drawback fixing / determination-making expertise · Robust understanding of and skill to execute enterprise relationship management actions inside the Commercial group’s Provider Relationship and Nationwide Accounts features Core obligations: Strategy (40%): · Present strategic enter to the Commercial group’s Provider Relationship and Nationwide Accounts management and IT management on all features of tasks and packages being managed in addition to info know-how general · Present strategic enter on all elements of data know-how affecting the Commercial group’s Provider Relationship and Nationwide Accounts features · Take part within the coordination and improvement of built-in prime-to-backside annual and three-yr enterprise plans with the Commercial group’s Provider Relationship and Nationwide Accounts management and outline the knowledge know-how capabilities wanted to help these plans · Work with the Commercial group’s Provider Relationship and Nationwide Accounts enterprise management to doc a transparent imaginative and prescient of a enterprise drawback or alternative being addressed with IT providers, and the way it helps the marketing strategy · Hyperlink the Commercial group’s Provider Relationship and Nationwide Accounts IT expenditures to established strategic enterprise priorities and delivered enterprise worth · Work as a group inside IT to combine all of the Commercial group’s Provider Relationship and Nationwide Accounts IT necessities to prioritize and tackle general wants · Outline, along with the Commercial Provider Relationship and Nationwide Accounts management, the knowledge know-how capabilities wanted for enterprise progress, profitability and success · Present detailed views and observations of the Commercial group’s Provider Relationship and Nationwide Accounts features to IT management and detailed views and observations of Southern IT to the Commercial group’s Nationwide Accounts/Class Management management · Develops and implements an EDI technique to help SWS foundational B2B initiatives Execution (35%): · Work with the VP Business Relationship Management, the EDI division inside IT and the Commercial group’s Provider Relationship and Nationwide Accounts executives on key determination–making actions through the planning course of and through challenge execution as wanted · Create and keep a transparent IT Grasp Plan for the Commercial group’s Provider Relationship and Nationwide Accounts features together with precedence affirmation and funding approval · Lead the Commercial group’s Provider Relationship and Nationwide Accounts enterprise and IT personnel to doc the enterprise case for every IT alternative, together with anticipated return in addition to the prices and useful resource necessities · Develop clear, enterprise language shows for the Commercial group’s Provider Relationship and Nationwide Accounts senior management to help swift choice making and problem decision · Guarantee the proper enterprise engagement in each IT initiative, together with all EDI and B2B initiatives and be the important thing IT contact for the Commercial group’s Provider Relationship and Nationwide Accounts features, clearly speaking all dangers and alternatives · Coordinate enterprise material specialists wanted for the Commercial group’s Provider Relationship and Nationwide Accounts IT and EDI/B2B initiatives · Work with the Commercial group’s Provider Relationship and Nationwide Accounts enterprise leaders on key choice-making actions wanted throughout undertaking execution and all through the planning course of · Work with the Commercial group’s Provider Relationship and Nationwide Accounts enterprise stakeholders to develop and execute consumer acceptance testing (UAT) plans · Manages and leads all EDI initiatives and implements all B2B tasks, excluding any e-commerce initatives · Act as a program supervisor and efficiently handle and execute packages and / or tasks to satisfy the Commercial group’s Provider Relationship and Nationwide Accounts enterprise goals on schedule and on finances · Work with the Commercial group’s Provider Relationship and Nationwide Accounts enterprise stakeholders and the IT Business Evaluation and Coaching group to coordinate all IT coaching wants Constructing Capabilities (25%): · Mentor, coach, develop, and encourage excellence from groups · Retool and regularly improve private expertise and information · Act as a coordination level for all IT associated actions inside the Commercial group’s Provider Relationship and Nationwide Accounts features, decreasing and focusing the time and power spent by enterprise personnel in investigating IT wants and necessities Key behavioral competencies: Per Southern’s Behavioral Competencies matrix, possess the power to exhibit these competencies at a Director degree: · Communication · Business Savvy · Accountability · Main Change · Teamwork · Relaying Imaginative and prescient · Excellence Orientation · Expertise Constructing · Authenticity · Inspiring Others · Innovation · Variety and Inclusion · Strategic Considering Outcomes / Metrics Place Will Be Measured Towards: · High quality and effectiveness of IT enterprise plans and tasks inside the Commercial group’s Provider Relationship and Nationwide Accounts features · Efficient alignment and integration of the Commercial group’s Provider Relationship and Nationwide Accounts initiatives with general company IT technique · High quality of interactions with company, division and IT executives · High quality of general IT enterprise evaluation interactions inside the Commercial group’s Provider Relationship and Nationwide Accounts IT and throughout Southern · Capacity to get work carried out by means of others and to develop others, particularly direct reviews · Efficient collaboration with management and groups inside IT, divisions and throughout different Southern features · Means to simply accept and lead change initiatives all through the Commercial organizations Provider Relationship and Nationwide Accounts features and IT general · Capacity to affect the Commercial group’s Provider Relationship and Nationwide Accounts enterprise leaders and senior IT leaders · Satisfaction of the Commercial group’s Provider Relationship and Nationwide Accounts enterprise management Schooling Necessities: · Bachelor’s Diploma Required (pc science, info methods, enterprise administration or different business associated curriculum) · Graduate Diploma Most popular (MBA, MS or equal curriculum) Observe: Adequate and related work expertise could also be thought-about in lieu of the tutorial necessities Qualifications Expertise Necessities: · 10 or extra years of labor expertise · 5 or extra years of labor expertise at Southern · three years of management expertise managing groups or tasks, and influencing senior degree management and key stakeholders · Expertise with Commercial Nationwide Accounts and Class Management ideas and challenges · Expertise with IT and enterprise working processes · Venture and program management expertise required · Related business / technical expertise Core Expertise: · Expertise with the analysis of latest applied sciences and tasks for enterprise worth · Wonderful verbal/written communication expertise (together with robust expertise with presentation instruments) · Wonderful consideration to element · Robust potential to research and clear up issues (together with robust expertise with analytical instruments) · Robust group participant who is ready to work throughout a number of features and disciplines · Skilled potential to affect senior and government management · Confirmed respect and recognition―inside IT and throughout different features―as an authority who could be trusted to take advantage of limitations and make actionable selections · Confirmed expertise main and dealing with senior management on profitable packages · Deep enterprise course of information in addition to a transparent understanding of data know-how and its position at Southern’s Commercial group’s Nationwide Accounts/Class Management features · Deep understanding of the Southern philosophy of rising financial revenue and the way to allocate and reallocate firm belongings in a fashion in step with that philosophy · Strategic visionary of the position of data know-how in supporting the enterprise processes and enhancing Southern’s Commercial group’s Nationwide Accounts/Class Management monetary efficiency · Deep venture and program management experience and expertise · Demonstrated expertise at strategic planning and the position of IT in enterprise success Specialised Expertise and Applied sciences: · Demonstrated expertise working in a enterprise perform or as a trusted advisor to a enterprise perform · Functionality to know Southern’s software portfolio in addition to how the totally different techniques contribute to day by day enterprise operations Journey Required? Sure Home journey, roughly 25% Job : Info Know-how Main Location : Florida-Miramar : Southern Wine & Spirits recruits and hires certified candidates with out regard to race, faith, shade, sexual orientation, gender, gender id, age, nationwide origin, ancestry, citizenship, veteran or incapacity standing or any issue prohibited by regulation, and as such affirms in coverage and follow to help and promote the idea of equal employment alternative and affirmative motion, in accordance with all relevant federal, state and municipal legal guidelines. The Firm prohibits discrimination on different bases reminiscent of ancestry, medical situation, or marital standing beneath relevant legal guidelines. We make affordable lodging to satisfy our obligations beneath the People with Disabilities Act (ADA) and state incapacity legal guidelines. Candidates ought to possess the appropriate to work in the USA, as it isn’t the overall apply of Southern Wine & Spirits to sponsor people for work visas. |
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