There has by no means been a greater time to be part of Sage. Do you could have a banking, payroll, or accounting background? Are you trying to work for a worldwide firm supporting payroll shoppers? This can be a nice place to study what we do and assist our clients.
We’re a worldwide chief in payroll/software program help for small to medium sized companies the world over. We would like you to be part of our rising group.
This position is accountable and chargeable for offering conversion and ACH help for the Sage 50 and Sage 100 direct deposit product providing, whereas offering wonderful customer support help, resolving points and making certain all essential duties are accomplished inside sure timeframes.
The hours for this position are 11:30 am-eight pm Monday-Friday.
Duties:
- Assessment and full the onboarding course of/danger evaluation for brand spanking new clients
- Reply and help 200 – 250 buyer calls on a weekly foundation in a well timed trend
- Enter, assessment and resolve e-mail/case system requests on a steady foundation all through the day to make sure completion of all motion gadgets
- Execute deletes, reversals, bank modifications and different ACH associated transactions for patrons shortly and precisely
- Create and submit all NACHA information for processing each day
- Keep information of Sage 50 and Sage 100 merchandise/providers and system/software program modifications
- Guarantee all Treasury duties are accomplished
Qualifications:
- Highschool diploma or equal; Affiliate’s Diploma is most popular
- Wonderful customer support and drawback decision expertise are vital
- Minimal 2 years payroll, banking expertise
- Detailed information of Microsoft Workplace together with Phrase, Excel, PowerPoint, and Outlook
CLICK HERE TO APPLY
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