Operations Manager - Mortgage Banker Finance Group - WELLS FARGO BANK - Atlanta, GA

Operations Manager - Mortgage Banker Finance Group - WELLS FARGO BANK - Atlanta, GA -

Job Description
Wells Fargo Securities
Asset-Backed Finance
Operations Manager – Mortgage Banker Finance Group
The Mortgage Banker Finance Group is a part of the Asset Backed Finance workforce and offers warehouse strains of credit score to mortgage originators of varied sizes. We’re in search of an Operations Manager for our Atlanta operations middle.
This place is answerable for managing actions within the Atlanta operations middle for the Mortgage Banker Finance Group warehouse lending actions. Quick paced manufacturing surroundings with groups liable for shopper help, closing agent approvals, publish-fund QC evaluations, mortgage getting older surveillance via sale to investor, day by day mark to market pricing in addition to supporting different packages serviced on the warehouse lending system. Handle group of 15+ non-exempt staff members and accountable for making certain high quality customer support is offered to inner/exterior clients.
Chargeable for teaching, influencing, creating and managing staff members together with selections relative to efficiency critiques, terminations, hires, self-discipline, wage actions, and so forth. Participates in strategic planning discussions for the enterprise unit or useful space and supplies suggestions relating to future course. Participates within the formulation and implementation of latest and revised techniques, insurance policies and tips which have vital impression on the unit, and oversees implementation of practices to make sure compliance with Wells Fargo, authorized, investor, regulatory and/or enterprise insurance policies.
Staff members help our give attention to constructing robust buyer relationships balanced with a robust danger mitigating and compliance-pushed tradition which firmly establishes these disciplines as crucial to the success of our clients and firm. They’re accountable for execution of all relevant danger packages (Credit score, Market, Monetary Crimes, Operational, Regulatory Compliance), which incorporates successfully following and adhering to relevant Wells Fargo insurance policies and procedures, appropriately fulfilling danger and compliance obligations, well timed and efficient escalation and remediation of points, and making sound danger selections. There’s emphasis on proactive monitoring, governance, danger identification and escalation, in addition to making sound danger selections commensurate with the enterprise unit’s danger urge for food and all danger and compliance program necessities.
Required Qualifications

7+ years of shopper service expertise, associated enterprise expertise, or a mixture of each
three+ years of management expertise Desired Qualifications

Robust management expertise
Skilled operational understanding and expertise in customer support/shopper help servicing initiatives and methods
Capability to evaluate points, make fast selections, implement options, and affect change
Customer support focus with the power to stability wants of shoppers, shareholders, and workforce members
Intermediate Microsoft Workplace expertise
Robust change management expertise Different Desired Qualifications 2+ years residential mortgage mortgage manufacturing expertise 2+ years expertise managing a group of 5+ staff Prior expertise inside asset-backed finance most popular Prior expertise or information of warehouse lending Excessive quantity surroundings should be capable of prioritize and multitask Demonstrated proficiencies in battle decision and important considering
Disclaimer
All gives for employment with Wells Fargo are contingent upon the candidate having efficiently accomplished a legal background examine. Wells Fargo will contemplate certified candidates with legal histories in a fashion in keeping with the necessities of relevant native, state and Federal regulation, together with Part 19 of the Federal Deposit Insurance coverage Act.

Related army expertise is taken into account for veterans and transitioning service women and men.
Wells Fargo is an Affirmative Motion and Equal Alternative Employer, Minority/Feminine/Disabled/Veteran/Gender Id/Sexual Orientation.

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