Bilingual Contact Center Banking Professional - Regions Bank - Hoover, AL

Bilingual Contact Center Banking Professional - Regions Bank - Hoover, AL -

At Regions, we’re at present looking for a Contact Center Consultant I to work in our inbound name middle. Because the Contact Center Consultant, you’ll reply to a excessive quantity of inbound phone inquiries about our monetary merchandise and/or banking providers.

Main Obligations

Identifies and meets buyer wants by means of offering recommendation, steerage and schooling to clients on the complete ranges of bank services Regions presents

Achieves or exceeds efficiency targets month-to-month for high quality assurance, effectivity, and assembly buyer wants

Makes use of efficient sales and phone methods to solidify and construct shopper relationships

Supplies wonderful customer support and supply solutions to shopper questions inside set requirements

Completes all required documentation to satisfy shopper wants

This place requires the monitoring of time and is eligible for additional time beneath the non-exempt FLSA classification for hours labored in extra of 40 per week.

This place is incentive eligible.

Necessities

Highschool diploma or GED

One yr of customer support and/or sales

Further Preferences

Have to be fluent in Spanish and English

Availability:
Have to be out there to work Monday by means of Friday 8am to 5pm for the primary 5 weeks of employment.

After first 5 weeks, have to be obtainable to work:
eight-hour work days Monday-Friday with a schedule between 8am-7pm

2 out of 5 Weekends with a 4hr-6hr shift both Sat between 8am-2pm

Advantages:
Medical, dental, imaginative and prescient, and life insurance

Paid time without work together with holidays and holidays

401Okay and Tuition Reimbursement

Alternative for progress

Wonderful Incentive plan

You’ll obtain an

evaluation check that have to be taken inside three days

of your software submission

.

Should you beforehand accomplished an internet evaluation for a Contact Center place,

you need to click on the hyperlink for every job posting to be thought-about

. Clicking will authenticate your identify and replace your info. We look ahead to receiving your accomplished evaluation.

EEO / AA / Minorities / Females / Disabled / Veterans

EEO / AA / Minorities / Females / Disabled / Veterans

Job

Buyer Service/Name Center

Main Location

Alabama-Hoover

Schedule

Full-time

Job Posting

Oct 12, 2016, three:30:24 PM

SUBMIT YOUR CV HERE

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