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Bilingual Contact Center Banking Professional - Regions Bank - Hoover, AL

Bilingual Contact Center Banking Professional - Regions Bank - Hoover, AL -
At Regions, we’re at present looking for a Contact Center Consultant I to work in our inbound name middle. Because the Contact Center Consultant, you’ll reply to a excessive quantity of inbound phone inquiries about our monetary merchandise and/or banking providers.

Main Obligations


Identifies and meets buyer wants by means of offering recommendation, steerage and schooling to clients on the complete ranges of bank services Regions presents


Achieves or exceeds efficiency targets month-to-month for high quality assurance, effectivity, and assembly buyer wants


Makes use of efficient sales and phone methods to solidify and construct shopper relationships


Supplies wonderful customer support and supply solutions to shopper questions inside set requirements


Completes all required documentation to satisfy shopper wants


This place requires the monitoring of time and is eligible for additional time beneath the non-exempt FLSA classification for hours labored in extra of 40 per week.


This place is incentive eligible.


Necessities


Highschool diploma or GED


One yr of customer support and/or sales


Further Preferences


Have to be fluent in Spanish and English


Availability:
Have to be out there to work Monday by means of Friday 8am to 5pm for the primary 5 weeks of employment.


After first 5 weeks, have to be obtainable to work:
eight-hour work days Monday-Friday with a schedule between 8am-7pm


2 out of 5 Weekends with a 4hr-6hr shift both Sat between 8am-2pm


Advantages:
Medical, dental, imaginative and prescient, and life insurance


Paid time without work together with holidays and holidays


401Okay and Tuition Reimbursement


Alternative for progress


Wonderful Incentive plan


You’ll obtain an


evaluation check that have to be taken inside three days


of your software submission


.


Should you beforehand accomplished an internet evaluation for a Contact Center place,


you need to click on the hyperlink for every job posting to be thought-about


. Clicking will authenticate your identify and replace your info. We look ahead to receiving your accomplished evaluation.


EEO / AA / Minorities / Females / Disabled / Veterans


EEO / AA / Minorities / Females / Disabled / Veterans


Job


Buyer Service/Name Center


Main Location


Alabama-Hoover


Schedule


Full-time


Job Posting


Oct 12, 2016, three:30:24 PM




SUBMIT YOUR CV HERE

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