Media Manager, Strategic Advertising Services - Sprinklr - San Francisco, CA

Media Manager, Strategic Advertising Services - Sprinklr - San Francisco, CA -

Meet our Strategic Advertising Services Staff!
Our division is a gaggle of advertising specialists who handle our strategic shoppers’ budgets throughout social platforms. We’re a useful resource for giant advertisers who should not have a workforce with the talent set to run their very own campaigns, however need to reap the benefits of the Sprinklr platform.
Shoppers embrace Fortune 500 corporations throughout tech, finance, retail, gaming, well being, and telco verticals. We offer cross-platform technique, artistic providers, check and study improvement, execution, and ROI evaluation. We work with our platform companions and the event group to drive the Sprinklr advertisements module ahead as a greatest in school media answer that integrates with entrance workplace duties similar to customer support.
What You will Do
The Media Supervisor focuses on managing shopper wants whereas making use of Sprinklr/SAS and business greatest practices to media campaigns.
They instantly and not directly handle further staff members assigned to their accounts to make sure shopper expectations are met and campaigns are flawlessly executed. Additionally they work with further Sprinklr groups if the shopper can also be a core buyer, together with Success, to seek out integrations throughout Sprinklr that may positively impression paid efficiency and capabilities.
What Are Your Duties
Supplies Paid Media experience to inner and exterior shoppers
Work with the shopper to enhance each the Paid service itself and its alignment with shopper’s core enterprise
Develops strategic media and measurement plans throughout Sprinklr-supported media platforms based mostly on shopper aims and KPIs
Assigns reporting and marketing campaign management duties to staff members based on useful resource availability and shopper wants
Checks on reporting schedules of workforce members and ensures that reporting metrics are being met. Coaches workforce member on reporting points (errors on reporting, delayed stories)
Be sure that the workforce is ready for all shopper conferences and calls having new insights, check suggestions or business updates to debate with the shopper
Actively ensures that group are educated on all Sprinklr software program merchandise
Determine further business alternatives on the shopper and hand them over to sales if applicable
Stories group overspends and offers rationalization for any over/beneath spends.
Who You Are & What Makes You Certified
2-four years of direct response marketing campaign execution expertise in social platforms, information of brand name campaigns a plus (FB, Twitter)
Expertise utilizing third celebration advert tech (ie. Kenshoo, Marin, 4C, Adaptly, BrandNetworks, and so forth)
1-2 years of shopper management expertise (shopper-direct or by way of company)
Expertise managing individuals a plus
Expertise with third get together monitoring corporations a plus (cellular and/or net)
Analytical thoughts-set with consideration to element
Superior Excel expertise
Potential to unravel complicated points by discovering new methods to resolve by way of course of updates, teamwork cross-functionally, or platform enhancements
Calm angle in the direction of shopper-pushed stressors
Endless ardour to constantly enhance whether or not it’s marketing campaign efficiency, group/platform capabilities, or shopper satisfaction
B.A./B.S. required in a related course of research (ex. Enterprise, Advertising, Finance, and so forth)
You understand You are Profitable if … .
Account upsells
Shopper NPS scores
Course of & platform enhancements
Turning into a trusted advisor internally and externally
We invite you to go to comfortable hour after work

CLICK HERE TO APPLY

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