Description
Day-to-day roles and obligations of the task:
- The duties of a Collections Specialist embrace assortment calls and/or correspondence in a excessive quantity aim oriented collections division.
- Offering customer support relating to assortment points, course of buyer refunds, resolve shopper discrepancies and brief funds. Liable for monitoring and sustaining assigned accounts- Buyer calls, account changes, small stability write off and buyer reconciliations.
- Accountable for decreasing delinquency for assigned accounts.
- Carry out different assigned duties and duties essential to help the Accounts Receivable Division.
- Enlist the efforts of sales and senior management when essential to speed up the gathering course of.
Place necessities (expertise degree, background, schooling):
- 2-three years Excessive Quantity company Collections expertise.
- Information of Billing and Collections procedures
- Accounts Receivable information/expertise a plus
- Robust consideration to element, objective oriented
- Expertise with JDE, AS400 a plus
- Dedication to wonderful customer support
- Wonderful written and verbal communication talents
- Capability to prioritize and handle a number of obligations
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