West Monroe Partners is hiring a Supervisor with prior consulting expertise to hitch the rising Insurance follow in our Chicago workplace. This apply delivers enterprise and know-how options within the Insurance business to Carriers, Brokers and Third Get together Directors (TPA).
Managers at West Monroe Partners should possess confirmed and repeatable expertise in three foremost areas of duty:
1. Shopper Supply:
- Analyze every shopper’s particular challenges, perceive market developments impacting the shopper, decide the underlying drawback and advocate correct options
- Talk and report undertaking standing to C-degree executives and shopper management – in addition to West Monroe management – together with price range, dangers, points, and so forth.
- Report finances and funds inside West Monroe Partners together with forecast management
- Mentor and handle groups to ship challenge on time and on price range, in addition to QA deliverables and work carried out by the workforce.
- On bigger engagements, have the ability to work with many key stakeholders and keep interdependencies between the WMP venture and different initiatives on the shopper
- Conduct and doc interim shopper satisfaction critiques with shopper sponsor and challenge supervisor
2. Apply Improvement
- Drive the event/enhancement of the Insurance Apply methodologies and approaches to shopper supply
- Set up your self as a thought-chief amongst your friends and inside the insurance business by creating weblog posts, articles or different factors of view, and talking engagements to spotlight your perspective and concepts on business tendencies, regulatory impacts, enterprise ache factors and strategic options
- Determine workforce strengths and points; drive and develop higher conduct to create simpler consultants
- Take part actively within the recruiting course of for different consultants
- Coach and handle different consultants, together with their improvement, whereas encouraging them to excel of their careers by actively collaborating within the efficiency management course of
three. Enterprise Improvement
- Take part in enterprise improvement conferences with potential shoppers
- Actively construct in your present skilled community and affiliate community in the area people
- Help the event of the Insurance Go-to-Market Technique and different enterprise planning actions; assist execute enterprise improvement campaigns and initiatives
- Perceive enterprise wants and necessities of a prospect or present shopper, and assist flip these into concrete tasks and detailed proposals
- Create work plans, pricing estimates, and danger assessments for prospects or new engagements for present shoppers
- Attend networking and enterprise associated social occasions
Business Core Competencies
- Capabilities in a number of of the next sectors of insurance:
o Service P&C (Property and Casualty) – auto, householders, renters, private umbrella, enterprise house owners coverage
o Brokerage – P&C, Worker Advantages
o Service L&A (Life and Annuity) – time period life insurance, entire life insurance, annuities (funding car)
o Third-Celebration Directors – Staff Comp, Incapacity
o Reinsurance
- Expertise or understanding of a number of of the next Insurance Methods/Applied sciences:
o Company Administration System (AMS)
o Claims Administration System (or Claims Administration System)
o Coverage Administration System (or Coverage Administration System)
o Buyer Relationship Administration (CRM)
o Knowledge Warehouse/Enterprise Knowledge Warehouse, Analytics
o Net/Portal, Cellular, Social
- Expertise or understanding of Course of Enchancment (Six Sigma, Lean)
- Expertise or understanding of the next Insurance operations/useful areas:
o Distribution Mannequin – Brokers / Brokers
o Enterprise Mannequin / Enterprise Course of Administration / Course of Reengineering
o Change Administration
o Gross sales/Advertising
o Claims Administration
o IT
- Understanding of the coverage life-cycle from quote to coverage issuance, endorsements, renewals, cancellations
Qualifications
- Bachelor’s diploma required
- Should have expertise working exterior shoppers in a staff-base skilled consulting capability
- 7 + years of palms-on expertise main enterprise and know-how technique tasks and full lifecycle software program implementation tasks
- Along with challenge management expertise, should have a want to take part in enterprise improvement and handle shopper relationships
- Information and expertise with complicated enterprise methods integration and know-how transformation, customized design and improvement, database design, and knowledge management.
- Demonstrated expertise working intently with shoppers to outline, doc and redesign core processes
- Demonstrated expertise in defining enterprise requirement and practical necessities
- Expertise or understanding of the core useful areas of an insurance service or dealer, as outlined above in Business Core Competencies
- Expertise working in a quick-paced, collaborative, and staff-based mostly challenge setting
- Confirmed capacity to work creatively and analytically in an issue-fixing setting
- Potential to steer and mentor different workforce members or builders whereas delivering tasks
- Wonderful management, organizational, verbal and written communication expertise to speak technical ideas to non-technical enterprise stakeholders
- Means to journey 80%
West Monroe Partners is an Equal Employment Alternative Employer
We consider in treating every worker and applicant for employment pretty and with dignity. We base our employment selections on benefit, expertise, and potential, with out regard to race, colour, nationwide origin, intercourse, sexual orientation, gender id, marital standing, age, faith, incapacity, veteran standing, or another attribute prohibited by federal, state or native regulation.
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