Fulfillment Analyst - Cox Media - Cox Communications Inc. - Atlanta, GA

Fulfillment Analyst - Cox Media - Cox Communications Inc. - Atlanta, GA -

Chargeable for executing promoting insertion contracts from the time the order is delivered by Cox Media Gross sales to the time the order has expired and the shopper is invoiced. Chargeable for correct processing of all orders; together with order acceptance, execution, validation and billing preparation. Streamlines workflow between all departments for effectivity and excessive contract achievement fee. Develops, upgrades and implements new enhancements inside the Visitors and Billing system that may assist obtain enterprise objectives and promoting initiatives.

1-Handles all escalations and supply casual coaching to Visitors Specialists, coordinates upkeep of Visitors procedures and software program, and assists native sales management with visitors reporting

2-Mentors, handles escalations, offers help and path, serves in a lead position capability for contract achievement staff.

three-Collaborates with native sales management to determine developments, resolve issues, and enhance operations.

four-Maintains and recommends revisions to Service Degree Settlement insurance policies.

5-Runs stories, analyzes outcomes, and distributes findings to the sector to enhance operations.

6-Coordinates visitors & billing software program updates, identifies software program points, and checks options with vendor.

7-Updates and maintains contract achievement procedures.

eight-Identifies alternatives to use new software program performance to enhance efficiencies within the CCC and communicates these purposes to contract achievement group.

Qualifications

Typical Coaching / Expertise – Sometimes requires BS/BA or Associates diploma in associated self-discipline; Usually 2-5 years of expertise in associated subject; certification is required in some areas OR MS/MA and usually 2-four years of expertise in associated area. Certification is required in some areas

Dept/Org Scope & Influence – Absolutely competent and productive skilled contributor, working independently on bigger, reasonably complicated tasks/assignments which have direct impression on division and space outcomes

Drawback Complexity – Performs full vary of ordinary skilled degree work that sometimes requires processing and deciphering, Identifies issues and attainable options and takes applicable motion to resolve extra complicated, much less clearly-outlined points. Demonstrates talent in knowledge evaluation methods by resolving lacking/incomplete info or inconsistencies/anomalies in additional complicated analysis/knowledge

Autonomy – Nature of labor requires growing independence; receives steerage solely on uncommon complicated issues or points; Work evaluation sometimes includes periodic evaluate of output by supervisor and/or direct ‘clients’ of the method

Information – Possesses and applies a broad information of rules, practices, and procedures of specific subject of specialization to the completion of reasonably complicated assignments. Strong information of group’s applied sciences and practices

Affect/Individuals Management – Might present common steerage/course or practice junior degree help and professional personnel

Your Profession at Cox

From the valued clients we join by way of our progressive communications providers, to the workers we unite by means of thrilling profession alternatives, Cox is all about bringing individuals collectively and enhancing their lives.

Cox is understood for its pioneering efforts in cable, phone and business providers, business-main buyer care, and its excellent workplaces. We’re all the time on the lookout for gifted professionals to hitch our group! Cox provides aggressive salaries, a superb advantages package deal (healthcare, pension, and 401okay) and a greatest-in-class working surroundings.

Cox is an equal employment alternative employer, disabled/protected/veteran and an entirely owned subsidiary of Cox Enterprises. Study extra at:

http://www.cox.com/

.

Assertion to ALL Third Celebration Businesses and Comparable Organizations: Cox Communications accepts resumes solely from businesses with which we formally interact their providers. Please don’t ahead resumes to our applicant monitoring system, Cox Communications staff, or ship to any Cox Communications facility. Cox Communications isn’t chargeable for any charges or expenses related to unsolicited resumes.

Group

:

Cox Communications, Inc.

Main Location

:

US-GA-Atlanta-6205 Peachtree Dunwoody Rd

Worker Standing

:

Common

Job Degree

:

Particular person Contributor

Shift

:

Variable

–

8am-8pm

Journey

:

No

Schedule

:

Full-time

Unposting Date

:

Ongoing

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