Banking Specialist II - Reading Cooperative Bank - Wilmington, MA

Banking Specialist II - Reading Cooperative Bank - Wilmington, MA -

The Banking Specialist II is liable for performing all duties and help associated to department operational actions, sales and repair. This place might be based mostly at our fundamental workplace in Reading, MA however might report back to certainly one of our different six places within the close to by space. The BSII processes all new account transactions; assists clients of their number of numerous accounts and monetary providers; cross-sells the Bank’s services; opens, maintains and closes all account varieties together with enterprise accounts and belief accounts. Promotes enterprise for the Bank by sustaining good buyer relations and refers clients to applicable employees for brand spanking new providers. The BSII is required to be absolutely educated and expert within the areas of teller, vault, protected deposit; processing and discussing/referring credit score purposes. He/she could also be required to offer management, coaching and help to much less skilled Banking Specialists and different department employees members.

ESSENTIAL DUTIES AND RESPONSIBILTIES:
As a valued worker of RCB, the BSII performs a crucial position in delivering distinctive buyer experiences throughout each interplay. This consists of giving buyer’s undivided consideration, simple and educated service and making certain that the client’s greatest pursuits are our primary precedence. Consistency round clients’ expertise is vital and anticipated from all of our colleagues. Our aim is to simplify the client expertise and ship excellent service to each buyer, each time.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
School diploma most popular. Highschool diploma required
Minimal two years retail banking sales expertise
Demonstrated wonderful sales, interpersonal and communication expertise.
Wonderful buyer contact expertise; snug asking questions/interviewing clients about their monetary state of affairs; robust listening expertise.
Potential to determine credibility and rapport, be pleasant and personable and search for methods to profit the client’s monetary relationship.
Means to study merchandise, providers and procedures shortly and precisely; clarify ideas clearly to clients.
Skilled, thorough and arranged; capable of comply with commonplace working insurance policies and procedures.
Above common pc and keyboard expertise required.

SUBMIT YOUR CV HERE

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