Manager – Online Banking Product Management - Discover Financial Services - Riverwoods, IL

Manager – Online Banking Product Management - Discover Financial Services - Riverwoods, IL -

Manager – Online Banking Product Management

This place is a essential position within the Online Banking enterprise unit with a particular concentrate on Financial savings merchandise. You’ll be a part of a dynamic setting and work with cross-useful groups to develop a aggressive product that delivers worthwhile progress for Discover Financial Services. The person should achieve a deep understanding of shopper wants, needs and worth, determine and fill product gaps and generate new concepts that enhance buyer expertise and finally develop market share for Discover.

Particular obligations embrace:

• Work with Shopper Insights workforce to develop intelligence together with Analysis / New Buyer Surveys / Model Tracker / Aggressive Evaluation


• Liable for creating product roadmap, product positioning, new options and performance


• Outline and refine goal buyer phase, advantages, rewards and worth proposition


• Coordinate detailed product performance necessities with key stakeholders and monitor milestones to make sure profitable product roadmap supply


• Coordinate with different useful groups to help the creation of buyer dealing with collateral, and act as Product SME for product queries from cross useful enterprise companions


• Develop product efficiency dashboards in partnership with Analytics


• Guarantee alignment always with key stakeholders (Operations, Fraud, Digital) to ship a cohesive, model-proper and superior product expertise


• Promote a danger-conscious tradition; guarantee environment friendly and efficient danger and compliance management practices by adhering to required requirements and practices.

Expertise

Qualifications

• Bachelor’s diploma is required


• Minimal of 5 years in Product Management or Advertising ideally in monetary providers; two years+ expertise in on-line banking a plus


• Robust thought management required to handle the event and progress of merchandise


• Management expertise to handle and work with cross useful enterprise companions and group


• Wonderful written/verbal communication expertise are important, as this place could have publicity to varied management ranges throughout the group


• Robust interpersonal expertise with the power to construct and handle inner and exterior enterprise relationships.


• Capability to adapt to an surroundings that’s in a progress mode and pivot as wanted to satisfy objectives and as priorities shift

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We’re an Equal Alternative Employer and don’t discriminate towards any worker or applicant for employment due to race, colour, intercourse, age, nationwide origin, faith, sexual orientation, gender id, standing as a veteran, and foundation of incapacity or another federal, state or native protected class.

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