Insurance Servicing Rep - National General Insurance - Mesa, AZ

Insurance Servicing Rep - National General Insurance - Mesa, AZ -

Insurance Servicing Rep
National General Insurance Group presents property and casualty merchandise, together with private auto, RV, motorbike, business auto and extra. With a nationwide community of claims professionals and a 24-hour, toll-free claims hotline out there 365 days a yr, National General Insurance supplies superior claims service for its clients.
National General Insurance is a thriving firm dedicated to making sure that you simply obtain your private greatest. Working right here means you are advancing your profession at a greatest-in-class insurance supplier that’s main the business in innovation. You’ll be given all of the assets it’s essential to take cost of your personal future success.

Description:
Present correct and environment friendly service to lenders inside space of duty by researching mortgage degree requests, processing numerous mortgage-associated process queues and modifying coverage info as required to satisfy productiveness and high quality necessities.

• Modify insurance policies at mortgage degree by following established tips and using inner monitoring system to replace info as required and contribute to routine documentation processing workflows


• Resolve info gaps by contacting carriers and businesses as required to collect coverage info and different lacking knowledge and replace methods and data as applicable


• Talk with lenders by answering inbound service calls and researching inside mortgage database to extract required info and supply complete, well timed responses to inquiries and requests


• Meet auditing necessities by precisely getting into knowledge and sustaining knowledge integrity in mortgage monitoring purposes to attenuate danger and uphold inner requirements


• Full excessive quantity of knowledge entry by shortly and precisely processing mortgage-associated process queues to satisfy productiveness and high quality necessities


• Handle particular person efficiency by setting work-associated objectives, monitoring private achievements and speaking with management to report on success and determine enchancment methods


• Construct insurance servicing expertise and information by soliciting efficiency suggestions, collaborating in cross-coaching and studying further processes and procedures to help a number of workflows and contribute to effectiveness of staff operations


• Contribute to a constructive work surroundings by demonstrating cultural expectations and influencing others to reward efficiency and worth “can do” individuals, accountability, variety and inclusion, flexibility, steady enchancment, collaboration, creativity and enjoyable


• Help NGIC values in private work behaviors, determination-making, contributions and interpersonal interactions; handle personal profession improvement by soliciting suggestions and valuing different views


• Highschool diploma or common schooling diploma (GED) required

Necessities:

• 1 yr related expertise


• Expertise following established procedures to finish processing duties; expertise working within the banking or insurance business


• Terminology, perform and elementary capabilities of widespread pc, software program, info and communication know-how units, elements, and ideas


• Primary information of knowledge entry processes and procedures


• Insurance policies, practices, tendencies, know-how and knowledge affecting the enterprise and group


• Superior information of Microsoft purposes


• Talk info in a transparent, nicely-organized, and professional method


• Analyze knowledge on an issue-to-drawback answer


• Shortly and precisely carry out knowledge entry


• Comply with established tips to concentrate on particulars and full duties attentively and completely


• Handle one’s personal time to carry out job features shortly and effectively


• Adapt and be versatile in a posh altering setting


• Symbolize the group to clients and different exterior sources by telephone or e-mail


• Construct constructive and cooperative working relationships


• Motivational, inspirational and enthusiastic strategy to group involvement and engagement


• Handle confidential info with sensitivity and maturity


• Escalate points when mandatory


• Make the most of established procedures to information determination-making


• Excessive consideration to element


• Present personalised and high quality service to satisfy the expectations of inner and exterior clients


• Work independently with little supervision or course


• Demonstrated curiosity in enhancing information; seeks alternatives to study and develop

Job Sort: Full-time

Wage: $15.00 /hour

Required schooling:

• Highschool or equal

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