Licensed Insurance Customer Service - American Family - Plymouth, MN

Licensed Insurance Customer Service - American Family - Plymouth, MN -

We’re one of many prime American Family businesses within the Twin Cities. On account of progress, we’re presently looking for a Customer Service Consultant to hitch our company household. This chance comes with a beneficiant compensation package deal for an skilled and motivated candidate.

RESPONSIBILITIES (Should have MN Property Casualty License for this place)

• Customer Service


• Offers personalised, skilled customer support experiences via constructing belief and creating robust buyer relationships


• Responds to buyer inquiries relating to coverages, billing, claims or merchandise by following established company processes and procedures


• Drives buyer satisfaction by following the J.D. Energy’s greatest practices: Private Insurance Evaluate, fee revision notification and claims course of


• Processes modifications to present accounts and insurance policies


• Serves as a liaison on behalf of the client between the company and numerous enterprise companions


• Assists clients with claims by directing them to the suitable Claims Division contacts and assets. Follows up to make sure buyer wants are addressed.

Company Operations

• Schedules appointments with present or potential clients for company staff


• Performs day by day administrative features to help the company proprietor, workplace supervisor or sales unit supervisor

Insurance Gross sales

• Participates in evaluations of present coverages and should advise clients relating to coverage choices


• Estimates and quotes coverage premiums complying with underwriting tips


• Identifies cross-promoting alternatives throughout buyer interactions and takes applicable motion


• Contacts applicable enterprise companions for steerage when wanted

REQUIREMENTS

• Minimal 2 years prior customer support expertise


• MUST have present MN Property and Casualty license


• Excellent customer support, communication expertise and well timed sense of comply with up


• Capacity to work independently and make sound selections (at occasions with little course)


• Proficient with home windows based mostly software program


• Adept at using social media for networking and sales initiatives


• Wonderful group, prioritization and multi-tasking expertise


• Excessive Faculty Diploma and ideally further publish-highschool schooling

WHY AMERICAN FAMILY?

American Family brokers function native specialists and trusted advisors to their clients. We get to know you want household – that’s the reason so many individuals select American Family over different insurance corporations to guard their goals. The identical dedication to clients is prolonged to our workforce. We now have a monitor report of awards for variety, progress alternative and employer of selection. We’re a household, and all of us succeed collectively

Job Sort: Full-time

Required expertise:

• Insurance Customer Service: 2 years

Required license or certification:

• MN Property Casualty

» Apply Now

Please evaluate all software directions earlier than making use of to American Family.

CLICK HERE TO APPLY

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