Insurance Commercial Lines Acct Manager/Sr AM - THE DEMARCO GROUP - San Francisco, CA

Insurance Commercial Lines Acct Manager/Sr AM - THE DEMARCO GROUP - San Francisco, CA -

The Demarco Group is Insurance Recruiting Group and we’re looking for ” INSURANCE ONLY PROFESSIONALS” which have Commercial Lines EXPERIENCE FROM A INSURANCE BROKERAGE FIRM. Account Supervisor candidates for Northern & Southern Calif.

Commercial Lines Company is looking for an P&C Sr. Account Manger in SF, LA & OC, the place you may be working in a really quick paced surroundings of their center market to giant accounts division. Must be environment friendly in marketing, communications, pc effectivity, detailed, robust protection expertise, shopper interplay and comply with ups.
Job Function:
The Shopper Service Supervisor is accountable for delivering top quality and environment friendly service to each inner and exterior shoppers by way of the day-to-day account management of an assigned group of accounts inside a Department. This position stories immediately into both the Shopper Service Director or the Shopper Service Supervisor. The Shopper Service Supervisor immediately contributes to key enterprise outcomes resembling shopper retention, shopper satisfaction, enhancing corporations worth to our shoppers and prospects, attaining working/margin targets and fostering a tradition of efficiency and steady enchancment.

Shopper Service Supervisor’s Main Areas of Focus:
Delivers top quality shopper service in step with Company’s operational requirements and practices Helps the enterprise priorities of Department Managers, Manufacturing staff members and the Shopper Service perform. Persistently achieves or exceeds operational productiveness and efficiency metrics
Essential Duties:
Efficiently and profitably manages an assigned group of shopper accounts. Builds relationships with present shoppers by offering distinctive ongoing buyer care. In partnership with the Manufacturing group, takes a management position within the renewal course of, making certain that the absolute best answer is delivered to the shopper in a excessive-high quality and well timed method. Secures present enterprise and drives the sale of further providers and features of protection. Cultivates relationships with the customer within the shopper group in addition to with day-to-day shopper representatives and consumers. Resolves points shortly in a fashion that’s applicable for each the shopper and the Department. Establishes efficient relationships with markets, understanding which markets to make use of for sure dangers, and so forth.Manages to outlined service timelines and processes. Leverages techniques, providers and assets to execute work as successfully and effectively as potential. Helps a number of Producers and/or Account Executives and is the primary line of contact when the Producer or Account Government just isn’t out there. Leads applicable assets to deal with the shopper’s danger management wants. Escalates points to Shopper Service Director or Shopper Service Supervisor as applicable. Coaches Shopper Service Associates by means of steady studying, trustworthy suggestions, and powerful expertise improvement. Executes on greatest practices, processes, leveraging present methods and shared providers. Conducts periodic audits to make sure compliance to requirements and repair ranges; Persistently adheres to service timelines and professional requirements. Communicates with carriers. Helps different Branches and/or Areas as wanted. Maintains full and correct shopper and coverage knowledge and paperwork inside the Gallagher techniques. Manages a guide of enterprise targeted on retention and driving the sale of further providers and features of protection
Crucial Competencies:
Comfortably engages others in a consultative dialogue. Eager understanding of professional and business requirements/practices. Persistently delivers top quality work on a well timed foundation Builds collaborative and mutually significant relationships with inner and exterior shoppers Snug analyzing and utilizing knowledge to make selections . Successfully balances a robust shopper focus with maximizing operational effectivity. Shortly determines crucial points, element oriented Solves issues shortly and focus options on the basis trigger Learns new techniques, processes and expertise shortly. Works successfully as a group participant and in a self-directed method. Targeted on greatest practices for operations processes and procedures Successfully manages/balances a number of and typically competing priorities. Facilitates and/or leads group conferences with inner and exterior shoppers. Strong monetary acumen
Necessities:
Bachelor’s diploma with 5 + years shopper service and or 10 plus years of P&C AM business expertise Producer’s license Capable of journey if wanted and powerful Microsoft Workplace expertise

Robust written and verbal communication skillsProficient in utilizing know-how as a device to maximise productiveness and qualityPrevious expertise managing shopper relationshipsInsurance information – P&C expertise most popular

Required expertise:

• Sr Commercial Lines Company Expertise: 5 – 10 years

Job Sort: Full-time

Wage: $90,00zero.00 /yr

Required schooling:

• Highschool or equal

Required expertise:

• P&C AM business: 7 years


• Commercial Insurance: 7 years


• Insurance: 7 years

Required license or certification:

• California P&C License

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