Customer Service Representative, Banking - Part Time - Prairie State Bank & Trust - Decatur, IL

Customer Service Representative, Banking - Part Time - Prairie State Bank & Trust - Decatur, IL -

CUSTOMER SERVICE REPRESENTATIVE Prairie State Bank & Trust, a regionally owned $700 million bank with 20 workplaces in Central Illinois, is looking for certified candidates who could possibly be a superior PART Time Customer Service Consultant, in Decatur, IL. This CSR place can be situated at our Pershing Street location. PSBT is a properly-established and excessive performing “5 Star” group bank (rated by Bauer Monetary). We would like gifted and hardworking people who wish to begin their profession with a rising firm. We’re looking for candidates who’re motivated to study, have nice communication expertise and a ardour for engaged on a staff.
All candidates might be required to bear a pre-employment credit score background examine. ****
Main Objectives, Duties & Expectations PSBT feels the perfect candidate would offer:

• Be sure that our clients obtain wonderful customer support.


• Help clients with routine account associated transactions resembling deposit, mortgage funds, cashing checks, funds transfers between accounts, cease funds in addition to inquiries relating to transactions and providers


• Educating clients on bank services based mostly on buyer wants


• Resolve any concern introduced by a buyer together with researching and exploring solutions and various options; implementing options; escalating unresolved issues


• Calling clients to make sure they’re proud of their services and following up with any service situation or product info request


• Carry out day by day balancing features of a money drawer


• Carry out or submit file upkeep on buyer accounts as wanted and required


• Adjust to bank operation and safety procedures


• Keep buyer confidence and shield bank operations by holding info confidential

Beneficial Qualifications

• Wonderful interpersonal, written and verbal communication expertise.


• Consideration to element


• Drawback fixing expertise; technical capability


• Wonderful time management, organizational, and multi-tasking expertise.


• Capacity to work independently and in a staff surroundings.


• Capability to every day journey


• Earlier banking expertise advisable however not required

*
Prairie State Bank & Trust presents aggressive advantages and compensation (base compensation with bonus plan), 401(Okay) with employer matching) for all Part Time Staff. In case you are a self-starter with robust organizational and management talents and are on the lookout for a place in a dynamic group, we need to hear from you!
Please contact us on the e-mail handle offered.

PSBT is an equal alternative employer and all certified candidates will obtain consideration for employment with out regard to race, shade, faith, intercourse, nationwide origin, incapacity standing, protected veteran standing, or some other attribute protected by regulation.

Job Sort: Part-time

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