Workforce Management Analyst - Cognosante, LLC - Columbia, SC

Workforce Management Analyst - Cognosante, LLC - Columbia, SC -

Workforce Management Analyst
Cognosante, LLC 12 critiques – Columbia, SC

The Workforce Management Analyst collects metrics on the workforce, analyzes this knowledge to find out what developments exist, after which formulates plans to additional the operational objectives of the enterprise. She or he will use knowledge collected about people and groups to find out who is required at particular factors within the work cycle, in addition to plan actions for decrease exercise enterprise durations and assist practice management in figuring out people and groups who want extra teaching and mentoring. Key obligations Put together operations and procedures manuals to help management in working extra effectively and successfully Put together manuals and instruct staff in using new types or procedures Conduct organizational research and evaluations, design methods and procedures, conduct work simplification and measurement research Create and ship advert hoc studies Prepares every day stories on employees attendance Reconciles attendance day by day with worker timesheets towards schedule and time in/day trip reporting Manages modifications to scheduling to make sure satisfactory day by day useful resource protection Talk with management and operations workforce to make sure compliance with firm requirements Keep operating report of attendance incidents Ensures hours are precisely collected and categorized in a format suitable with firm and division payroll procedures Analyze PTO submissions and advocate approval/denial based mostly on their impact on operations Monitor attendance and schedule adherence Processes schedule commerce requests for posted schedules Processes management requests for modifications of scheduling occasions (conferences/coaching, and so forth.) Use accuracy of schedule measurements for steady enchancment, together with making suggestions to enhance scheduling effectivity and group member satisfaction Present analytical help for particular tasks Collaborate with management on figuring out alternatives to additional optimize our workforce Suggest and develop suggestions or options to reinforce effectivity as enterprise wants change Minimal Qualifications Bachelor’s Diploma from an accredited school or college and have one yr of expertise as a workforce management analyst for a 50+ seat contact middle OR Three years of expertise as a workforce management analyst for a 50+ seat contact middle Demonstrated robust analytical expertise, with emphasis on forecasting Most popular Qualifications Capacity and willingness to study new software program purposes Expertise in complicated drawback fixing, judgment, essential considering and determination making Capability to be extremely organized with an emphasis on accuracy and timeliness Capacity to arrange info and have consideration to element and precisely comply with procedures Potential to work alone with minimal supervision and with others in a workforce surroundings, sometimes beneath time strain and on a number of duties on the similar time Potential to successfully talk orally and in writing with co-staff, management workforce, different Departments, distributors, and out of doors businesses, together with being delicate to skilled ethics Potential to take a seat the whole work day viewing a pc monitor Capability to precise concepts in clear and concise method Capable of deal with a number of duties Means to deal with ambiguity and alter

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