First Republic Bank 48 evaluations – Los Angeles, CA
The Digital Banking Associate supplies help for all shopper-dealing with digital merchandise the Bank provides. These within the place are tasked with mastering all Money Administration platforms – Private On-line Banking, Company On-line Banking, Cellular Banking, Distant Deposit Seize, Lockbox, and Automated Clearing Home.
Obligations:
DUTIES AND RESPONSIBILITIES:
The first duties of the Associate are shopper acquisition and shopper retention. These within the place work with our sales groups to make sure the onboarding course of of latest shoppers goes as easily as attainable. The Associate learns the potential shopper’s wants and tailors digital options based mostly on what is going to serve the shopper greatest. The Associate may even work with present shoppers, figuring out banking wants and marketing options to them that may guarantee a richer banking expertise. By means of proactive engagement, the Associate works to make sure the corporate delivers the identical extraordinary service by means of the digital channels as our shoppers anticipate face-to-face.
Working intently with our Most popular Banking and Relationship Administration groups, the Associate will even be uncovered to First Republic’s distinctive relationship-pushed tradition. Associates may even associate with the product improvement groups, using shopper suggestions when making selections about future product choices They are going to be mentored and allowed the chance to study First Republic’s personal banking, lending and wealth management merchandise. By managing their very own schedule, Ithe Associate additionally has the chance to work on advert hoc tasks with numerous departments throughout the Bank. A profitable Associate develops a community inside the Bank that always results in full-time employment after completion of the Associate Program.
Qualifications:
REQUIREMENTS:
Minimal One-Yr Dedication
Should have the ability to work in the USA with out want for visa sponsorship.
Present college students who stay inside commuting distance of the Bank yr-spherical.
Hourly Dedication: Minimal dedication of 15 hours per week in the course of the educational yr, and a full-time schedule through the summer time and winter breaks.
Candidate have to be a self-starter with distinctive interpersonal expertise, and excels in a workforce surroundings, in addition to on one’s personal.
Pc expertise are a should; sales, customer support and/or educating expertise most popular.
Should have the ability to journey as place requires, incluing to shopper’s residence or workplace
PHYSICAL REQUIREMENTS:
Imaginative and prescient have to be adequate to learn knowledge stories, manuals and pc screens.
Listening to have to be enough to know a dialog at a traditional quantity, together with phone calls and in individual.
Speech have to be coherent to obviously convey or change info, together with the giving and receiving of assignments and/or instructions.
Place includes sitting in addition to strolling or standing for temporary durations of time.
Should be capable of journey as place requires.
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