ISG is in search of a pacesetter of Business Advisory Services inside the Shared Services area. The Director’s duty consists of main giant/complicated engagements to assist assess/design/execute technique for International Business Services goal working fashions. These engagements might or might not contain shopper outsourcing initiatives. The Director can be chargeable for general supply and shopper satisfaction, excessive-degree shopper interplay, venture standing management and reporting, suggestion and implementation strategy improvement, implementation management, figuring out and promoting further worth-add work for shoppers, and supporting sales alternatives.
ISG Director has the duty to generate $2 Million yearly in shopper revenues per yr and handle tasks which generate $2 Million per yr.
This place is predicted to function independently.
Information, Expertise and Expertise Qualifications:
- 15 to 20 years of current experiences in a number of roles together with shared providers/international enterprise providers, finance and accounting consulting and/or operations, associated know-how, account management, sales, sales help and repair supply management. Expertise working for an outsourcing service supplier or advisory providers agency is a plus.
- Vital information of finance and accounting area required. Course of and organizing assemble information throughout all shared providers is required.
- Expertise in procurement, name middle management, human assets, print management, amenities management, info know-how, service supply, outsourcing contracts, working fashions and repair supplier management can be thought-about a plus.
- Professional challenge management expertise are required and PMP certification is most popular.
- Management expertise with small to medium measurement groups.
- 10 plus years current expertise with consulting engagements or with giant consulting agency.
- 5 plus years of “arms on” sourcing consulting expertise creating complicated operation options with government groups, and training and advising executives.
- Vital supply management expertise, together with managing groups in any respect venture phases, exemplary monitor document in profitable shopper relationship management and multi-undertaking oversight.
- Information of sourcing contract phrases and circumstances.
- Acknowledged by friends as material professional in areas above and business professional by shoppers.
- Expertise targeted on transformation features notably International Business Services, operational enchancment and outsourcing/offshoring.
- Thorough understanding of worldwide company monetary practices and objectives – together with drivers of course of prices, means to work with inner enterprise house owners and/or service suppliers to make sure efficient value options and agreed upon service degree agreements.
- Business improvement and sales expertise together with prospecting, lead qualification, proposal writing, sales calls and sales help.
- Skilled information of capabilities of Tier 1 and Tier 2 outsourcing service suppliers.
- Apply improvement expertise, together with sales and marketing collateral improvement, IP improvement and answer improvement.
- Professional capacity to do each strategic evaluation and transactional consulting at senior ranges. Understands full sourcing lifecycle.
- Staff improvement and management expertise, together with recruiting, relationship management, mentoring and utilization management.
- Skilled presentation, verbal and written communication expertise with the power to articulate complicated concepts in straightforward to know enterprise phrases to all ranges of management.
Schooling:
- Bachelor of Arts or Science diploma, Accounting, Finance or Business
- MBA/MS or different superior diploma(s) fascinating
- PMP most popular
Journey:
Pc Literacy:
- Demonstrates working information with MS-Workplace suite of software program purposes and instruments, together with: Microsoft Phrase, Excel, PowerPoint, and Challenge, MS-Outlook.
Duties & Obligations:
- Participates in enterprise improvement actions and sales of consulting providers to shoppers.
- Offers session providers to shoppers and suppliers in areas of service supply fashions (GBS, outsourcing, and hybrid), undertaking management, monetary modeling, government relationships, management, negotiation, administration and marketing.
- Interacts immediately with senior shopper and repair supplier executives.
- Independently develops challenge work plans and customizes to satisfy shopper specs in addition to estimates staffing, activity period, and shopper staffing necessities.
- Develops medium to giant complicated monetary fashions and possesses a radical information of budgets, the budgeting course of, and company finance for giant or geographically international dispersed shoppers.
- Oversees or develops the monetary, assertion of labor, service degree and contract phrases parts of the RFP, for outsourcing associated shoppers.
- Leads analysis of service supplier proposals and identifies potential strengths/weaknesses.
- Develops technique or techniques to maneuver service suppliers to the shopper-desired end result.
- Is acknowledged as chief in each undertaking work in addition to inside ISG. Takes initiative to take part and lead points of ISG enterprise.
- Leads the planning and the event of all venture deliverables and assumes general duty for staffing, finances, work plans, scope, challenge milestones, points management and danger management using ISG’s challenge management strategies, instruments and templates.
March 2016 |
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