ADP has a gap for a Technology and Application Support Management Specialist I inside the PC Depot. This individual can be a part of a staff that’s liable for offering ADP permitted computer systems to all supported Enterprise Models in america. We handle over 33Okay PCs throughout the nation.
We attempt for each interplay to be pushed by our CORE values: Insightful Experience, Integrity is All the things, Service Excellence, Inspiring Innovation, Every Individual Counts, Outcomes-Pushed, – Social Duty. RESPONSIBILITIES:
Obtain and resolve duties assigned by means of the ticketing instruments or emails
Potential to work each independently and as a part of a workforce
Laptop computer/Desktop PC restore/refurbishment (Unit degree alternative, LCD, HDD, Reminiscence, Keyboard, and so on.)
Personal and shut work orders as assigned
Handle bodily and logical hardware stock inside the PC Depot
Handle Depot Course of utilizing Service Desk and different Depot instruments
Load working system on computer systems utilizing normal ADP construct procedures
Set up finish consumer purposes utilizing predefined course of
Put together and ship hardware to required location
Collaborate with Finish Consumer Computing workforce to streamline and enhance construct and deployment processes
Evaluates enterprise wants and advocate options in accordance to ADP requirements
Put together returned hardware to be repurposed or retired
Troubleshoot points/errors
Develop, Consider, and Implement course of enhancements
QUALIFICATIONS REQUIRED:
Information of PC/MAC Hardware and software program
Should have good understanding of present PC based mostly applied sciences, Microsoft OS, MAC OS, networking necessities, and supported purposes
zero-2 years expertise in administration and help of pc methods
Laptop computer/Desktop PC restore/refurbishment (Unit degree alternative, LCD, HDD, Reminiscence, Keyboard, and so forth.)
Robust communication and analytical expertise, with the power to resolve issues and doc/clarify answer to associates
Element oriented/Excessive diploma of accuracy
Certifications: Most popular: A+ Certification, Community+ Certification
Should have the ability to carry 40lbs
Schooling: AS/BA/BS in Pc Science or Info Technology associated area or equal work expertise required
Software program within the Cloud. Specialists on the Floor: ADP powers the working world with complete options that drive enterprise success. Persistently named one of many “Most Admired Corporations” by FORTUNE® Journal, and acknowledged by Forbes® as one in every of “The World’s Most Progressive Corporations,” ADP has over a half-million shoppers across the globe and 65 years of expertise as one of many largest suppliers of human capital management options world-extensive.
At ADP, we consider that variety fuels innovation. ADP is dedicated to equal employment alternatives no matter race, shade, genetic info, creed, faith, intercourse, sexual orientation, gender id, lawful alien standing, nationwide origin, age, marital standing, non-job associated bodily or psychological incapacity, or protected veteran standing. We help an inclusive office the place associates excel based mostly on private benefit, qualifications, expertise, capability, and job efficiency.ADP Job ID: 117451
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