Technology & Application Support Management Specialist I - ADP - Elk Grove Village, IL

Technology & Application Support Management Specialist I - ADP - Elk Grove Village, IL -

Unlock Your Profession Potential: Technology at ADP. Do you take pleasure in exploring, figuring out and galvanizing the way forward for the office and the lives of tens of millions of individuals? At ADP, the world’s largest B2B cloud firm, our Technology staff is comprised of sensible engineers, architects, knowledge scientists, infrastructure specialists, and extra. We have been first in our business to supply a SaaS answer and proceed to push the envelope using the newest working platforms to ship the extremely automated, clever and predictive options which are redefining what is feasible. Named one in every of Forbes’ “Most Progressive Corporations” and one among Computerworld’s “100 Greatest Locations to Work in IT”, we’re dedicated to main the best way in product improvement and analysis, empowering you to convey to life the newest improvements that may eternally change the best way companies handle their most significant asset, staff.

ADP has a gap for a Technology and Application Support Management Specialist I inside the PC Depot. This individual can be a part of a staff that’s liable for offering ADP permitted computer systems to all supported Enterprise Models in america. We handle over 33Okay PCs throughout the nation.

We attempt for each interplay to be pushed by our CORE values: Insightful Experience, Integrity is All the things, Service Excellence, Inspiring Innovation, Every Individual Counts, Outcomes-Pushed, – Social Duty. RESPONSIBILITIES:

Obtain and resolve duties assigned by means of the ticketing instruments or emails

Potential to work each independently and as a part of a workforce

Laptop computer/Desktop PC restore/refurbishment (Unit degree alternative, LCD, HDD, Reminiscence, Keyboard, and so on.)

Personal and shut work orders as assigned

Handle bodily and logical hardware stock inside the PC Depot

Handle Depot Course of utilizing Service Desk and different Depot instruments

Load working system on computer systems utilizing normal ADP construct procedures

Set up finish consumer purposes utilizing predefined course of

Put together and ship hardware to required location

Collaborate with Finish Consumer Computing workforce to streamline and enhance construct and deployment processes

Evaluates enterprise wants and advocate options in accordance to ADP requirements

Put together returned hardware to be repurposed or retired

Troubleshoot points/errors

Develop, Consider, and Implement course of enhancements

QUALIFICATIONS REQUIRED:
Information of PC/MAC Hardware and software program

Should have good understanding of present PC based mostly applied sciences, Microsoft OS, MAC OS, networking necessities, and supported purposes

zero-2 years expertise in administration and help of pc methods

Laptop computer/Desktop PC restore/refurbishment (Unit degree alternative, LCD, HDD, Reminiscence, Keyboard, and so forth.)

Robust communication and analytical expertise, with the power to resolve issues and doc/clarify answer to associates

Element oriented/Excessive diploma of accuracy

Certifications: Most popular: A+ Certification, Community+ Certification

Should have the ability to carry 40lbs

Schooling: AS/BA/BS in Pc Science or Info Technology associated area or equal work expertise required

Software program within the Cloud. Specialists on the Floor: ADP powers the working world with complete options that drive enterprise success. Persistently named one of many “Most Admired Corporations” by FORTUNE® Journal, and acknowledged by Forbes® as one in every of “The World’s Most Progressive Corporations,” ADP has over a half-million shoppers across the globe and 65 years of expertise as one of many largest suppliers of human capital management options world-extensive.

At ADP, we consider that variety fuels innovation. ADP is dedicated to equal employment alternatives no matter race, shade, genetic info, creed, faith, intercourse, sexual orientation, gender id, lawful alien standing, nationwide origin, age, marital standing, non-job associated bodily or psychological incapacity, or protected veteran standing. We help an inclusive office the place associates excel based mostly on private benefit, qualifications, expertise, capability, and job efficiency.ADP Job ID: 117451

APPLY THIS JOB HERE

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