Sr QA Manager (Mortgage/Retail Banking), Director - Union Bank - San Diego, CA

Sr QA Manager (Mortgage/Retail Banking), Director - Union Bank - San Diego, CA -

Be a part of a bank that’s as dedicated to your future as you’re. At Union Bank, part of Mitsubishi UFJ Monetary Group (MUFG), we share a imaginative and prescient for our future, we share our successes, and we attempt to deliver out one of the best in one another in all the things we do. Our numerous colleagues are related by a standard ambition to create change for the higher – from forging extra dynamic profession paths, to driving progress in our communities, to constantly reshaping the requirements of monetary providers. Constructive influence begins right here; see the change you can also make as we attempt to grow to be the world’s most trusted monetary group.

Job Abstract:
Reporting to the Know-how Operations Manager, chargeable for managing the Enterprise extensive ITG High quality Assurance perform. Leads employees within the strategic and tactical path. Direct and coordinates all actions inside this perform. Instantly supervises four-5 managers and 10+ oblique reviews in addition to onshore and offshore /contractor employees.

Main Duties:
Outline, create and implement the strategic High quality Assurance roadmap for the enterprise that features brief-time period, midterm, and lengthy-time period plans and aims. The roadmap ought to embrace an enterprise QA mannequin that’s designed to satisfy high quality necessities, enterprise necessities and goals. Represents QA program at Governance Assessment Boards and acts because the senior degree management level of contact for software improvement packages/tasks for all QA work streams (inner or exterior). Acts as the standard advocate for the manufacturing surroundings. Offers strategic path and stays present with high quality and course of-associated business requirements. Chargeable for constructing the group that helps the enterprise perform. Determine rising info applied sciences or practices to be assimilated, built-in, and launched inside the perform. Might assess new computing applied sciences to find out potential worth. Oversee ongoing enhancements and the feasibility of system enhancements or modifications in practices/insurance policies. Set up the perform‘s infrastructure required to help the required providers. Answerable for managing and implementing the execution of tactical initiatives for the perform.

Liable for establishing bank methodologies, practices /methods/processes for the perform. Accountable for the tactical and strategic planning for future high quality assurance packages. Oversees enterprise line QA Managers, who monitor all testing actions all through the lifetime of a challenge. Directs the event of the instruments needed to enhance high quality packages and high quality monitoring. Evaluates and proposes staffing fashions which will embrace outsourced, contracted, offshore QA assets and instruments. Plans for and recommends the enlargement and/or consolidation of employees. Manages main venture and main initiatives. Acts because the management level of contact for packages/tasks for QA work streams. Manages vendor relationships. Makes assessments on high quality of service offered and recommends modifications, if crucial, to senior management. Negotiates and resolves escalated points from line management/employees. Has authority to approve further providers/value. Direct the seller on bank requirements, coverage and protocol. Critiques and approves RFPs and proposals

Common Administration Duties:
Supplies the perform’s management reporting, together with enterprise metrics. Ensures the general perform complies with Bank coverage’s on danger and compliance and audit necessities. Answerable for instantly supervising employees, together with interviewing, hiring employees and the termination of employees; recommending wage modifications, job promotions; setting work hours, conducting counseling /efficiency evaluations, teaching, coaching and planning of the employees’s work. Answerable for making certain employees adjust to all wage and hour laws. Offers management and mentoring to high quality assurance employees members. Determine areas for worker coaching. Handle the event of the annual price range. Guarantee space is inside the monetary tips of the finances. Implements value containment and effectivity measures when essential.

Qualifications

A minimum of eight+ years in Software program High quality Assurance in a big, centralized info know-how surroundings with direct work expertise in formalized high quality assurance methodologies.

Working information of banking and/or monetary providers business.

Bachelor’s diploma in Engineering, Pc Science, Arithmetic or equal expertise (Masters a plus)

Should have a robust command of broad and basic technical ideas.

Information of cellular improvement and testing a plus.

Capable of talk successfully each verbally and in writing.

Should possess a capability to talk and write in plain English about complicated technical ideas to make sure a transparent understanding by a broad vary of enterprise, technical and senior government stakeholders.

Expertise in managing on-shore, off-shore, and hybrid groups and inner employees.

A group participant who collaborates with others and has a constructive and collegial angle.

Robust relationship constructing expertise with senior management and shopper.

Means to work collaboratively with others to realize the corporate and challenge objectives.

Requires management degree information of business’s processes and skill to implement one or greatest apply high quality approaches (e.g., CMMI, ISO, Six Sigma, complete high quality measurement).

Reveals in-depth information and use of course of enchancment and high quality management strategies, instruments, and know-how used to create and help defect-free, software software program, or enterprise operations processes for which the standard program can be targeted.

Demonstrated drawback fixing expertise with the power to use robust important and logical evaluation to enterprise situations within the context of High quality Assurance.

Should possess and exhibit wonderful time management expertise with the power to realize leads to a really deadline pushed setting with a give attention to high quality and sensitivity to assembly time commitments.

The above statements are meant to explain the overall nature and degree of labor being carried out. They don’t seem to be meant to be construed as an exhaustive record of all duties, duties and expertise required of personnel so categorized.

We’re dedicated to leveraging the various backgrounds, views and experiences of our workforce to create alternatives for our individuals and our enterprise. Equal Alternative Employer Minority/Feminine/Incapacity/Veterans.

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