Part Time Customer Service - Insurance (CCC) - State Farm Mutual Automobile Insurance Company - Atlanta, GA

Part Time Customer Service - Insurance (CCC) - State Farm Mutual Automobile Insurance Company - Atlanta, GA -

# of Positions 35

Job Sort Para-skilled/Help

Full/Part Time Part-Time

Shift Any/All

Weekends Required Each Why State Farm®? Our dedication to clients makes us the No. 1 insurer of automobiles and houses in the USA.

This similar dedication to our work drive is how we acquired right here and the way we keep right here. Our 90-year monitor document highlights State Farm as an employer of selection dedicated to offering profession alternatives that final a lifetime.

From numerous backgrounds and expertise, to significant work and complete advantages, “Like a superb neighbor…” is not only a slogan. It is who we’re and the way we do enterprise.

Take a look at our Video Gallery to study extra.

WHAT ARE THE DUTIES AND RESPONSIBILITIES OF THIS POSITION?

Serves as first degree contact for primary and routine customer support inquiries and issues

Makes use of a number of purposes to collect the required info and notify enterprise companions relating to messages, inquiries and declare reporting WHAT KNOWLEDGE AND SKILLS ARE NEEDED TO BE SUCCESSFUL IN THIS POSITION?

Develops information of firm services

Escalates issues or inquiries as wanted

Makes use of established procedures, scripts and screens

Promotes State Farm services ITEMS OF NOTE

May fit irregular work hours based mostly on workload and job necessities

Have to be prepared to work versatile work shifts as operation dictates ADDITIONAL INFORMATION PART-TIME POSITIONS *BENEFITS ELIGIBLE*

START DATE: Might 9, 2016

LOCATION: 64 Perimeter Middle East, Atlanta GA 30346

Candidates have to be prepared to relocate themselves at their expense to this location.

SALARY: $15.50/HR Shift pay differential (together with weekends) might apply. Our compensation packages are all the time evolving and are topic to vary.

The Customer Care Middle is an after-hours and weekend operation that helps a 24 hour and seven days every week work setting pushed by our buyer calls for. Bilingual Spanish expertise are desired, however not required. Aggressive candidates might take part in pre-employment testing and telephone interviews.

TRAINING: As soon as employed, chosen candidates will attend eight weeks of MANDATORY paid coaching.

(Might 9 – July 2) The primary week of coaching might be Monday – Friday from 7:00 am – 1:00 pm. Weeks 2 – four will probably be Monday – Thursday 7:00 am -Midday and Friday from 7:00 am – 11:00 am. Weeks 5-eight will probably be Saturday from 7:00 am – Midday, Tuesday – Thursday from 7:00 am – Midday and Friday from 7:00 – 11:00 am

WORK SCHEDULE: The work schedule is a set schedule of 24 hours per week and can embrace working a full Saturday and/or Sunday each week and should embrace working some holidays sooner or later. Because of the nature of our enterprise, flexibility within the work schedule is required and future work schedules might change based mostly on enterprise wants.

INCUMBENCY: The incumbency interval begins on the rent date, and signifies that you will need to work on this position 12 months earlier than making use of for different alternatives inside the firm.

LEARN MORE: To study extra about CCC Service, please scroll again up and click on on the “Video Library” if you have not already accomplished so. BENEFITS: TOTAL REWARDS Our Complete Rewards advantages package deal consists of:

Aggressive beginning wage

Annual benefit critiques

Annual bonus potential

You might also be eligible to take part in Medical, Dental, Life and Incapacity Insurance, Imaginative and prescient, 401(okay) Plan, Credit score Union, a totally funded retirement pension plan, and extra.

For extra details about our firm, careers and Complete Rewards, go to www.statefarm.com/careers . It’s also possible to study extra about what to anticipate from our employment course of right here . State Farm Insurance is an equal alternative employer

APPLY THIS JOB HERE

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