Banking Portals - Application Support Analystrt Analyst - JPMorgan Chase - Houston, TX

Banking Portals - Application Support Analystrt Analyst - JPMorgan Chase - Houston, TX -

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160016387

Job Description

JPMorgan Chase & Co (NYSE: JPM) is a number one international monetary providers agency with belongings of $2.6 trillion and operations worldwide. The agency is a pacesetter in funding banking, monetary providers for shoppers and small enterprise, business banking, monetary transaction processing, and asset management. A element of the Dow Jones Industrial Common, JPMorgan Chase & Co. serves hundreds of thousands of shoppers in america and most of the world’s most outstanding company, institutional and authorities shoppers beneath its J.P. Morgan and Chase manufacturers. Details about JPMorgan Chase & Co. is on the market at http://www.jpmorganchase.com www.jpmorganchase.com

J.P. Morgan’s Company & Funding Financial institution (CIB) is a worldwide chief throughout banking, markets and investor providers. The world’s most necessary firms, governments and establishments entrust us with their enterprise in additional than 100 nations. With $18 trillion of belongings underneath custody and $393 billion in deposits, the Company & Funding Financial institution offers strategic recommendation, raises capital, manages danger and extends liquidity in markets all over the world.

The scope of this position is to offer second degree help for a set of purposes in Banking and Portal workforce. Analyst may have alternative to get publicity to new applied sciences together with however not restricted to Automation, Geneos, SQL, Shell scripting, Amazon Net Providers, and so forth.

Obligations

Supplies 24×7 2nd degree software helps. Is first to react to watch occasion. Assures drawback calls are tracked, routed correctly and closed. Protection will embrace non-enterprise hours, which can end in night and weekend help remotely or onsite

Code deployments to manufacturing, pre-manufacturing methods

Monitoring and making certain stability of all of the methods to satisfy or exceed SLA of 99.95%

Help Buyer Care to troubleshoot and resolve points by partaking numerous function groups and AD groups to facilitate fast decision

Handle DR environments and common take part/manage DR testing

Handle upgrades to Weblogic, Apache servers and all SSL certificates renewals

Comply with applicable change management procedures to handle and doc modifications to manufacturing techniques

Doc manufacturing and DR techniques regularly

Weekend and out of hours work is required.

Duties Embrace: (App Aligned L2)

BCP Planning

BCP Execution

GTI Relationship Mgmt (Server/DB/Community)

App Course of Administration

App Course of Monitoring

Capability Administration

Manufacturing Deployment

Server Binary

DB Schema

DB Knowledge Service/Modifications

UAT Deployment (*UAT has totally different entry/password than prod)

UAT Surroundings Administration

Technical Assessment of Launch

Contribute to Incident Report

DR Deployment

Submit launch verification

Complicated Drawback Investigation

Drawback Definition (latency)

Answer Implementation

Failover implementation

Vendor Escalation

DB Course of Monitor

Alert implementation

Infrastructure monitoring

Coordinate Infrastructure Administration (*DSPT – aligned to us, however separate mgmt)

AD Construct Relationship

Batch Monitoring

Configure and monitor Amazon Net Providers (Pilot)

Qualifications

5-7 + years of software help expertise in an enterprise degree surroundings

Application Support expertise in UNIX and Home windows environments

Apache Net Server 1.3x, understanding of reverse proxy settings and digital servers and SSL certificates

Strong Understanding of relational databases and dealing information of SQL

Weblogic Server eight.1sp4, Efficiency tuning and troubleshooting of Weblogic server

Primary Understanding of JMS know-how

Primary Understanding of J2EE requirements and purposes

Strong Understanding TCP/IP internet working and firewall and routing applied sciences

Drawback Fixing & Analytical Expertise

Responsiveness, Proactiveness, with wonderful communication expertise

Staff Participant

Monitoring instruments

Monetary background/expertise, Perl scripting is a plus

Primary Java or understanding or some excessive degree language, MQ Collection, Heliograph is a plus

JPMorgan Chase is an equal alternative and affirmative motion employer Incapacity/Veteran.

Job

Purposes Support

Main Location

US-TX-Houston-1111 Fannin / 01632

Group

CORPORATE & INVESTMENT BANK

Schedule

Full-time

Job Sort

Normal

Shift

Day Job

Journey

No

Company Model

JPMorgan Chase & Co.

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