160016387
Job Description
JPMorgan Chase & Co (NYSE: JPM) is a number one international monetary providers agency with belongings of $2.6 trillion and operations worldwide. The agency is a pacesetter in funding banking, monetary providers for shoppers and small enterprise, business banking, monetary transaction processing, and asset management. A element of the Dow Jones Industrial Common, JPMorgan Chase & Co. serves hundreds of thousands of shoppers in america and most of the world’s most outstanding company, institutional and authorities shoppers beneath its J.P. Morgan and Chase manufacturers. Details about JPMorgan Chase & Co. is on the market at http://www.jpmorganchase.com www.jpmorganchase.com
J.P. Morgan’s Company & Funding Financial institution (CIB) is a worldwide chief throughout banking, markets and investor providers. The world’s most necessary firms, governments and establishments entrust us with their enterprise in additional than 100 nations. With $18 trillion of belongings underneath custody and $393 billion in deposits, the Company & Funding Financial institution offers strategic recommendation, raises capital, manages danger and extends liquidity in markets all over the world.
The scope of this position is to offer second degree help for a set of purposes in Banking and Portal workforce. Analyst may have alternative to get publicity to new applied sciences together with however not restricted to Automation, Geneos, SQL, Shell scripting, Amazon Net Providers, and so forth.
Obligations
Supplies 24×7 2nd degree software helps. Is first to react to watch occasion. Assures drawback calls are tracked, routed correctly and closed. Protection will embrace non-enterprise hours, which can end in night and weekend help remotely or onsite
Code deployments to manufacturing, pre-manufacturing methods
Monitoring and making certain stability of all of the methods to satisfy or exceed SLA of 99.95%
Help Buyer Care to troubleshoot and resolve points by partaking numerous function groups and AD groups to facilitate fast decision
Handle DR environments and common take part/manage DR testing
Handle upgrades to Weblogic, Apache servers and all SSL certificates renewals
Comply with applicable change management procedures to handle and doc modifications to manufacturing techniques
Doc manufacturing and DR techniques regularly
Weekend and out of hours work is required.
Duties Embrace: (App Aligned L2)
BCP Planning
BCP Execution
GTI Relationship Mgmt (Server/DB/Community)
App Course of Administration
App Course of Monitoring
Capability Administration
Manufacturing Deployment
Server Binary
DB Schema
DB Knowledge Service/Modifications
UAT Deployment (*UAT has totally different entry/password than prod)
UAT Surroundings Administration
Technical Assessment of Launch
Contribute to Incident Report
DR Deployment
Submit launch verification
Complicated Drawback Investigation
Drawback Definition (latency)
Answer Implementation
Failover implementation
Vendor Escalation
DB Course of Monitor
Alert implementation
Infrastructure monitoring
Coordinate Infrastructure Administration (*DSPT – aligned to us, however separate mgmt)
AD Construct Relationship
Batch Monitoring
Configure and monitor Amazon Net Providers (Pilot)
Qualifications
5-7 + years of software help expertise in an enterprise degree surroundings
Application Support expertise in UNIX and Home windows environments
Apache Net Server 1.3x, understanding of reverse proxy settings and digital servers and SSL certificates
Strong Understanding of relational databases and dealing information of SQL
Weblogic Server eight.1sp4, Efficiency tuning and troubleshooting of Weblogic server
Primary Understanding of JMS know-how
Primary Understanding of J2EE requirements and purposes
Strong Understanding TCP/IP internet working and firewall and routing applied sciences
Drawback Fixing & Analytical Expertise
Responsiveness, Proactiveness, with wonderful communication expertise
Staff Participant
Monitoring instruments
Monetary background/expertise, Perl scripting is a plus
Primary Java or understanding or some excessive degree language, MQ Collection, Heliograph is a plus
JPMorgan Chase is an equal alternative and affirmative motion employer Incapacity/Veteran.
Job
Purposes Support
Main Location
US-TX-Houston-1111 Fannin / 01632
Group
CORPORATE & INVESTMENT BANK
Schedule
Full-time
Job Sort
Normal
Shift
Day Job
Journey
No
Company Model
JPMorgan Chase & Co.
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