Patient Accounts Insurance Representative (Call Center) - Patient First - Glen Allen, VA

Patient Accounts Insurance Representative (Call Center) - Patient First - Glen Allen, VA -

The duties of this job embrace, however will not be restricted to, the next:

Responding to group members’ requests;

Remaining educated and present of all modifications referring to insurance insurance policies and submitting procedures;

Working with the Coding Specialist to make sure correct use of CPT and ICD-10 codes;

Working with insurance representatives to make sure claims are filed correctly;

Offering high quality customer support to sufferers, middle staff and Administrative Workplaces;

Reviewing and sustaining studies;

Sustaining the day by day work stream objectives of the division;

Responding to affected person calls inside a well timed and courteous method.

Minimal schooling and professional necessities embrace, however will not be restricted to, the next:

Worker have to be 18 years of age or older;

Microsoft Phrase, Excel, and Outlook expertise (required);

Licensed Skilled Coder [CPC] or Licensed Skilled Coder Apprentice [CPC-A](most popular);

Registered Well being Info Technician (most popular);

Typing expertise (required);

Highschool graduate or equal (required);

Some school (most popular);

three years of expertise working within the healthcare area, ideally in a medical billing division (most popular);

Robust communication, organizational and analytical expertise and the power to multi-activity (required).