Patient Account Representative - Insurance - Cymetrix - Nashville, TN

Patient Account Representative - Insurance - Cymetrix - Nashville, TN -

The Patient Account Representative is an extension of a shopper’s enterprise workplace employees. Representatives are answerable for taking in-coming and making out-going calls to sufferers and insurance corporations to resolve account balances. All shopper insurance policies and procedures are adopted. Representatives will carry out any and all job associated duties as assigned.

Important Job Features

Account Evaluation

Buyer Service

Billing

Duties and Duties

Full all enterprise associated requests and correspondence from sufferers and insurance corporations.

Minimal name requirement for insurance restoration representatives is 60 calls a day.

Full all assigned tasks in a well timed method.

Help shopper and sufferers in all requested duties.

Talk to Navigant Healthcare Cymetrix management areas of concern or areas of enchancment.

Shopper Duty

Analysis and reply to all affected person inquiries acquired by phone and mail.

Replace affected person demographic info and provoke account changes.

Attempt to resolve account balances to zero previous to accounts being forwarded to an outdoor company for collections.

Qualifications (embrace Schooling/Certification)

Excessive Faculty Diploma with a minimal of 1 yr medical supplier expertise.

PC expertise in a Home windows surroundings are required. Information and utilization of desktop purposes to incorporate Phrase and Excel is important.

Capability to provoke and comply with by way of on tasks and work independently with minimal supervision required.

Bodily and Psychological Necessities:
Continually operates a pc and different workplace gear to coordinate work.

Often stays stationary for almost all of the day.

Often communicates with shoppers and coworkers and should have the ability to share info successfully.

Occasional stooping, reaching or kneeling could also be mandatory to succeed in into overhead or low cupboards.

Recurrently makes use of shut visible acuity and operates pc gear to organize and analyze and transmit knowledge.

Usually works in an workplace setting

Navigant Healthcare Cymetrix is an Equal Alternative / Affirmative Motion employer. All certified candidates will obtain consideration for employment with out regard to race, shade, nationwide origin, ancestry, citizenship standing, protected veteran standing, faith, creed, bodily or psychological incapacity, medical situation, marital standing, intercourse, sexual orientation, gender id or expression, age, or some other foundation protected by regulation, ordinance, or regulation.

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